They did not move a single wall and the room is twice the kitchen it was. The drawings told us that before we spent anything.
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After the dust settled
Ten reviews in full, including the four-star one. A page of nothing but fives tells you less than one honest account of a lead time slipping.
Summary
4.9
Across 168 reviews
Sample figure across Google, Houzz and Angi. Sample figures for this demonstration site.
In full
Every review, unedited
The baking counter is two inches lower than everything else and it has changed how I work. Nobody else offered that.
Moving the back door was their idea and it was the whole answer. We would never have thought of it.
Two firms told us a slab floor meant no island. Nordhaus drew one with the cooktop in it and it works perfectly.
They told us our boxes were good and talked us out of a full remodel. Four days of work and we saved a serious amount.
The scullery was their suggestion. The main kitchen stays clean now and the old glazed cabinets were kept.
We saw the seam plan on paper before anything was cut. The seam is over a cabinet edge and I genuinely cannot find it.
Cabinet lead time slipped by ten days and they told us straight away. Everything else landed exactly as drawn.
Four lighting layers at the same colour temperature. I did not know that was the thing that had always bothered me.
Every outlet lands on a grout joint. They drew the set-out before ordering and it shows at eye level.
Where we stand
The four-star review is the useful one. Read it twice.
Cabinet lead times move. When one does, you hear it from us the same day rather than discovering it on the Monday the kitchen was meant to arrive.